Staff UX Designer,
Google Cloud Observability
I am a Staff UX Leader with over fifteen years of product design experience in high-stakes Enterprise and Hyperscaler environments. My focus is defining and driving product strategy across complex domains, specializing in AI, Observability, and Cloud Platforms.
My proven track record centers on solving systemic organizational and technical challenges to unlock business value. I lead the creation of internal frameworks and initiatives—from establishing new DesignOps models that increase team efficiency to inventing patented, human-centered solutions that accelerate product adoption and reduce support costs for major enterprises.
I currently spend my time architecting complex troubleshooting and monitoring experiences for Google Cloud Platform. Previously, I led design teams in the Artificial Intelligence space with IBM Watson, shaping the user experience for foundational services like Watson Discovery and Watson Assistant. I am passionate about leveraging strategic leadership to deliver trustworthy and innovative software applications at scale.
Design Ethos
Humanity
Design is fundamentally an act of service. I ensure products are inclusive, without prejudice, and consistently centered on the user's highest-value job, especially in complex enterprise workflows.
In practice
Intelligence
Technology should act as a partner and collaborator that expands the user's potential. I focus on designing intelligent systems that clarify complex data and augment decision-making, not just automate tasks.
In practice
Integrity
The systems we design and build must be ethical and trustworthy. I focus on creating mechanisms for user control and transparency to overcome the "black box" nature of AI and complex platforms.
In practice
Leadership
My primary role is driving organizational alignment, mentorship, and scaling effective design practices. I lead the creation of internal frameworks and workshops to unlock high-quality results across cross-functional teams.
In practice
Curiosity
This fuels my pursuit of systemic problems, leading to the creation of foundational frameworks (like Jobs to be Done) and the development of patented solutions to guide strategy in ambiguous product domains.
In practice
Collaboration
Truly meaningful products cannot be created in a vacuum. I specialize in driving the free exchange of ideas between diverse disciplines to ensure comprehensive perspective and technical buy-in on product strategy.
In practice
Mentorship & Development
I actively mentor Senior and Principal-track designers, focusing on developing their strategic thinking, cross-functional influence, and ability to navigate organizational ambiguity.
Scaling Impact Through People
Team Health & Process
I define and champion practices that elevate team health and efficiency. This approach is informed directly by my experience building the Pegasus DesignOps model (driving process improvement) and leading large-scale workshops like the AI Summit (driving cross-functional alignment).
Sponsorship & Development
My goal is to sponsor talent by actively removing organizational roadblocks and providing opportunities for designers to drive strategy at the executive level, ensuring a strong, resilient design culture.