Hello.
My name is Ashley Golen Johnston.
I’m a Staff Product Designer at Google Cloud. For over a decade, I’ve partnered with engineers and product teams to design AI tools that people understand and trust.
- 15+ yearsDesigning enterprise and cloud products
- 10+ in AIFrom IBM Watson to Gemini
- Patent holderA conversational AI design pattern
- Award winningPSX UX Trailblazer, Cloud Technical Impact and four more
Short on time?
Start here: three stories in 13 minutes.
Gemini Cloud Assist Investigations
Pitched it, scoped the keynote MVP, then designed AI that experts can check.
Cloud Observability
900% more monthly active users, and a framework every product team could use.
Conversation Recommendations
A patented pattern that helps people get unstuck, beating adoption goals by nearly 200%.
Staff-level design for systems that think.
Turn ambiguity into a mandate
I write the North Star before there’s a roadmap. That vision work has won headcount, funding and executive sponsors for a new kind of product.
Design for probabilistic systems
AI is never 100% right. I design the evidence, confidence cues and controls that make it safe to rely on anyway, including a patented pattern for when chatbots get stuck.
Scale design through people
I build DesignOps models, run workshops that get engineering teams aligned, and mentor Senior and Principal-track designers.
“Good design is good business.”
— Thomas J. Watson Jr., IBM